If you do not know how to proceed at any point, contact our support. Our team will be able to help you out and support you thru the process.

You can find the contact information by scrolling down this page.

I don’t know how to continue. What should I do next?

To turn on the computer on the main desk, as well as the lights and the cameras in Studio 1, push the red button on the power strip on the main desk. Then, push  the button on the lower right hand on the back of the screen to turn on the computer.The code for the computer is 1818.

How to start the computer?

#### **1. Furniture**

Videohaus is a modular studio. Feel free to move furniture around as needed. Keep the lighting in mind when arranging the furniture, and ensure the furniture is centered in between the lighting elements and that there is a light opposite each individual being recorded. The furniture options are as follows:

**Office setup, more formal (table & chairs)**

![](https://videohaus.co/support/wp-content/uploads/2022/10/office-setup-300x225.jpg)

**Living room/ fireside, more casual (living room chairs and coffee table)**

![](https://videohaus.co/support/wp-content/uploads/2022/10/living-room-fireside-2-300x225.jpg) 

**Podcast Microphones**

![](https://videohaus.co/support/wp-content/uploads/2022/10/podcasts-microphones-300x225.jpg)

**2. Background**

**Studio 1** has two background options:

1. 1. Green screen (which can be edited in post-production to display any desired background)
   2. White curtains\
      The green screen can be folded up quite easily and placed comfortably behind the curtain (to the left of the stage). Once the green screen is removed, check that the white curtain is evenly distributed, not wrinkled and looks neat.

**Studio 2** has a green screen (which can be edited in post-production to display any desired background).

How to set up the stage?

**Studio 1**

The three PTZ cameras in Studio 1 are operated via the computer located in the room. 

When the computer is switched on, the program for operating the cameras and starting recording opens automatically. You can adjust the angle of the cameras and thus the frame of the cameras by selecting the desired camera and moving the view with the joystick on the keyboard.

![](https://videohaus.co/support/wp-content/uploads/2022/10/joystick-ptz-cameras.jpg)

**Studio 2**

To turn on the camera, push the two red buttons when you enter the room – one on the bottom left when you enter the room, one on the left near the window. This will turn on all the lights and the camera.

Adjust the camera, framing and staging (more details in a follow-up question) and once the camera and the stage are ready to record, make sure to press the red ‘Record’ button on the camera.

Tip: Don’t confuse it with the regular photo button!

Tip: A red recording indication will show up on the screen if recording.

![](https://videohaus.co/support/wp-content/uploads/2022/10/rec-botton-studio-2.png)

How to set up the camera?

When you have completed your recordings and transferred your files, you are ready to leave.

Please make sure to leave the studio in the condition you found it. Make sure to return everything to its place. Here is the list of things to check before leaving:

* Ensure that the files are saved to the correct location **on the Google Drive.** Any files saved anywhere else, will not be saved (e.g. SD cards, SQX cards, external hard drive, etc.).
* Turn off the cameras and microphones (charge them if needed, see follow up questions for detailed instructions on how to charge devices). 
* Return the microphones to their individual boxes (keep the color-coded, paired pieces together!) and put them back in the closet (charge them if needed, see follow up questions for detailed instructions on how to charge devices).
* Shut down the computer.
* Let us now if there is anything we need to restock (water, coffee etc.) and any other important info.
* Close the windows.
* Turn off the fans.
* Turn off the lights.
* Lock the door to the studio behind you.
* Return the keys to the lockbox and make sure to shuffle the code/numbers.

How to leave the studio?

To transfer the video files from the camera in Studio 2, remove the XQD memory card from the camera (right side) and insert the card into the card reader on the computer at the maindesk. Transfer from the File Explorer to the Google Drive (folder: Videohaus Tödi).

To transfer your audio files from the Lavalier microphones and “Zoom H6 Recorder”, remove the SD card from the “Zoom H6 Recorder” (left side), and insert the card into the card reader on the computer at the maindesk. Transfer from the File Explorer to the Google Drive (folder: Videohaus Tödi).

How to get your files?

In **Studio 1**, the video files are automatically saved to the Google Drive (folder: Videohaus Tödi). If using the podcast microphones and the RODE receiver, the audio files are also automatically saved to the Google Drive (folder: Videohaus Tödi).

If using the Lavalier microphones:

* remove the SD card from the “Zoom H6 Recorder” (left side);
* place the SD card into the SD card reader on the main desk connected to the computer;
* open the File Explorer and transfer the files to Videohaus Tödi.

The files should upload quickly and then you can rename them and send yourself the link to the files. 

Alternatively, you can bring your own external hard drive and transfer the files manually.

If you record directly through the “Vimeo Livestream Studio” the footage will be uploaded automatically to the Google Drive.

In **Studio 2** the video files are also automatically saved to the Google Drive (folder: Videohaus Tödi).

To transfer your audio files from the Lavalier microphones and “Zoom H6 Recorder”:

* remove the SD card from the “Zoom H6 Recorder” (left side);
* insert the SD card into the SD card reader on the maindesk attached to the computer;
* transfer from the File Explorer to the Google Drive (folder: Videohaus Tödi).

The files should upload quickly and then you can rename them and send yourself the link to the files. 

Alternatively, you can bring your own external hard drive and transfer the files manually.

If you record directly through the “Vimeo Livestream Studio” the footage will be uploaded automatically to the Google Drive.

How to get the files?

You’ll find out main entrance at Tödistrasse 48. On the right hand side of the building you’ll find a lockbox for the key. The code is 2611. After retreiving the key make sure to close the lockbox again, enter the building and go up to the 4th floor. If the glass door is locked, one of the keys on the ring will unlock it. On the 4th floor make a left, walk down the hallway and unlock the studio door with the other key.

<p align="center">
![How to get into the studio](/images/uploads/schlusselfach-768x849.png "How to get into the studio")
</p>

How to get into the studio?

The recording program should start automatically once the computer is turned on. If the program doesn’t open automatically after a few minutes, open Livestream Studio.

Which program do I have to start on the computer?

**Entry way**: normal light switch next to the main door and mirror.

**Studio 1**: The red button on the power strip on the main desk will turn on the studio lights (in addition to the cameras and main computer).

**Studio 2**: The red button close to the floor just next to the door will turn on the back studio lights. The red button on the bottom left side of the room will turn on the front studio lights. You will need to push both red buttons.

Where do I turn on the lights?

You can always access the instruction booklet by scanning the QR-code on the maindesk. You’ll also find it here: LINK

Where can I find the instruction booklet?

The video files are automatically saved to the Google Drive (folder: Videohaus Tödi). 

If using the podcast microphones and the RODE receiver, the audio files are also automatically saved to the Google Drive (folder: Videohaus Tödi).

If using the Lavalier microphones, your files are on the SD card from the “Zoom H6 Recorder”. You can transfer them to Google Drive/Videohaus Tödi as well.

Where are my files saved?

If you would like to stay in the studio longer than your originally booked time, you may do so only if there is availability. To check if the studio is free please consult the studio’s Google calendar on the desktop. Open Google Chrome on the desktop computer, and type in ‘calendar.’ The studio booking system should appear. If there is free/unbooked time feel free to stay longer. 

Please do not forget to inform us via email. The extended time you stay in the studio will be charged accordingly.

What happens if I leave late?

The time you booked in the studio is binding and you will be responsible to pay for the full time booked in the studio, regardless of if the full time was used or not.

What happens if I leave early?

The time you booked in the studio is binding and you will be responsible to pay for the full time booked in the studio ahead of time, regardless of if the full time was used or not. If you would like to stay in the studio longer than your originally booked time, you may do so only if there is availability.

To check if the studio is free, please consult the studio’s Google calendar on the desktop. Open Google Chrome on the desktop computer and on the bookmarks you will find a direct link. The Google Calendar should appear. The extended time you stay in the studio will be charged accordingly.

What happens if I come late?

First of all, ensure that the windows are closed. If the noise comes from within the building, try to talk to the people to find a solution. If you are recording short videos, try to record during quiet periods. If you can’t reach a conclusion on your own, contact us and we will find a solution for you.

There is a lot of outside noise, what should I do?

There are extra memory cards in the closet. For access, scan the QR code.

Please leave a note on the problematic SD card so our technical team can have a look and/or replace it.

The memory card isn’t working, where can I find a new one?

There are extra memory cards in the closet. For access, scan the QR code.

If you feel comfortable with it, you can also delete the old data on the memory card and format it.

The memory card is full. What now?

We are very sorry to hear this. If this occurs within 7 days of the recording, it is very likely, that we still have a backup of your files. Make sure to reach out immediately so we can check and see.

I lost all files, what to do next?

You can transfer your files to the ‘Videohaus Tödi’ folder on Google Drive. Open the File Explorer on the computer and transfer the files by dragging and dropping them. This uploads the files to the Google Drive. The files should upload quickly and then you can rename them on the Google Drive and send yourself the link to the files.

I forgot my hard drive. What should I do?

By accessing the studio, you take full responsibility of all the equipment. In case of accidental damages to the equipment or studio, the extra insurance will cover the liability. That’s why we require you book the extra insurance.

Please let us know if something got broken during your studio booking so we can make sure to replace it for the next customers.

I broke some of the equipment. What should I do?

Open the File Explorer on the computer and transfer the files to the ‘Videohaus Tödi’ folder, by dragging and dropping the files. This uploads the files to the Google Drive. The files should upload quickly and then you can rename them on the Google Drive and send yourself the link to the files. 

Alternatively, you can bring your own external hard drive and transfer the files manually.

How to upload to the Google Drive?

How to transfer files?

Camera: Click ‘Record’ on the computer screen (Livestream Studio program, upper left hand). This starts the recording on all 3 cameras at once.

If using the podcast microphones: On the RODE receiver box on the desk, push the microphone record button at the same time as you push the camera record button.

If using the Lavalier (small) microphones: Push the record button on the “Zoom H6 Recorder”.

How to start recording?

After making sure that all files are on the Google Drive (Videohaus Tödi) you can send yourself the link to the files/folders.

How to share files over the cloud?

You can chose between using the Lavalier microphones or the podcast microphones, both provided at the studio and placed in the closet.

**How to use the Lavalier (small) microphones?**

Lavalier (small) microphones are located in the closet. For access, please scan the QR code. Each lavalier (small) microphone box contains a full microphone set and the various parts should not be separated! They are color-coded to ensure that the correct parts are paired. Each microphone set connects with the “Zoom H6 Recorder” (audio recording device) that you’ll find in the closet as well.

The parts that you need are:

1. Microphone box (small black square)
2. Receiver box (small black square with small screen on it)
3. Lavalier microphone 
4. Headphone jack connector (red wire)
5. Microphone jack for connecting the headphone jack connector to the “Zoom H6 Recorder”

The “Zoom H6 Recorder” (audio recording device) can integrate up to four microphones/ audio files at a time.

To operate the Lavalier (small) microphone:

1. Turn on the microphone box (long hold on the Ø button) and the receiver box (long hold on the Ø button). They connect automatically (based on the color-coded stickers).
2. Plug in the lavalier microphone to the microphone box, and make sure you hear a ‘click’.
3. Clip the lavalier microphone onto the individual’s clothing in a way that the head of the microphone is pointed directly at the mouth. Hide the wires and place the microphone box into a pocket or clip onto clothing in a hidden way.
4. Set up the “Zoom H6 Recorder”: We use a cloudfilter for better audio quality. Plug the microphone jack into the cloudfilter, which is connected to the “Zoom H6 Recorder” (if it’s not already plugged in). Next, plug in the red wire into the microphone jack and finally, attach the receiver box. Hearing the ‘Click’ at each step is critical!!

![](https://videohaus.co/support/wp-content/uploads/2022/10/set-up-audio-videohaus-1.jpg)

![](https://videohaus.co/support/wp-content/uploads/2022/10/WhatsApp-Image-2022-10-07-at-14.47.12-1-169x300.jpeg)![](https://videohaus.co/support/wp-content/uploads/2022/10/WhatsApp-Image-2022-10-07-at-14.47.12-169x300.jpeg)

The **Lavalier (medium) microphones** are available as a backup in case the small ones have no battery or are being used by a different group. They are charged with batteries (extra batteries are located in the closet). They operate exactly like the Lavalier (small) microphones, but are much larger and more cumbersome.

**Podcast microphones** (for studio 1) are located in the closet. There are two large boxes, each one contains a full microphone set.

1. Put together the microphone parts from the box and attach to the table.
2. Check that the microphone reaches the speaker’s mouth nicely, but doesn’t block his/her face.
3. Attach the cable: Click the cable into the microphone underneath, wire it through the holder, attach it directly into the RODE receiver on the desk – listen for the ‘click’.
4. Turn on the RODE receiver by pressing the red button on the back.

How to set up the audio/microphones?

The video files are automatically saved to the Google Drive (folder: Videohaus Tödi). If using the podcast microphones and the RODE receiver, the audio files are also automatically saved to the Google Drive (folder: Videohaus Tödi).

If using the Lavalier microphones, remove the SD card from the “Zoom H6 Recorder”, and place into the computer (SD card reader just underneath the computer screen). Open the File Explorer and transfer the files to Videohaus Tödi.

The files should upload quickly and then you can rename them and send yourself the link to the files. 

Alternatively, you can bring your own external hard drive and transfer the files manually.

If the teleprompter is not already attached to the camera, you can find it in the closet. For access, please scan the QR code.

The app that is used for the teleprompter is called BestView :

1. It’s better if the client uses his/her own phone, downloads the app, and then uploads the text directly to the app. However, there is a phone in the studio for teleprompter use. You’ll find it on the main desk.
2. Place the phone into the Teleprompter and make sure that the phone ‘off’ button isn’t being pushed by the teleprompter.
3. Use the remote control to start, stop, go faster, go slower, go backwards or forwards. You’ll find the remote control in the closet.

## Download BestView on your mobile:

## **[iOS](https://apps.apple.com/gb/app/desview/id1488285226) or [Android](https://play.google.com/store/apps/details?id=com.rm.teleprompter&hl=en_US&gl=US)**



To transfer the files from a client phone:

* Send the text to the computer by sending an email to the computer in the studio: [videohaus_todi@curated.ch](mailto:videohaus_todi@curated.ch)
* Copy/paste the text to the Teleprompter file. This file syncs with the teleprompter phone automatically.
* Now switch to the phone, open the Teleprompter file.
* Copy/paste to the BestView app on the phone.

How to get the teleprompter ready?

**Staging**: Stand in the **center** of all four of the lights. The lights near the windows will light up the face, and the lights near the background will light up the background. Make sure not to stand too far back. Usually, standing near the line of the carpet is a good position.

Next, adjust the camera, angle and zoom as needed.

The tripod can also be adjusted as needed by opening the latch features on **all 3** of the tripod legs. It’s important to hold the camera steady while adjusting the tripod to ensure the camera doesn’t fall. There is a small liquid balance indiciation to demonstrate if the tripod is positioned levely. 

**Framing**: The individual should be framed nicely in the frame of the background (specifically important when using the green screen) and not partially outside of the frame.

**Tip**: If recording on your own, test the location and the framing and then place a temporary mark where you will stand for the remaining recording.

**Tip**: When people are moving around a lot within the frame, this will not appear well on camera. To solve this, either use a bar stool or imagine planting your feet like a tree.

How to frame the cameras?

Wi-Fi network: Videohaus_guest

Password: Videohaus18

How to connect to Wi-Fi?

Up to 7 days locally and if they were uploaded to the google drive up to 72h.

How long will you save my files?

The canon controler turns on automatically, you do not need to do anything.

How do I turn on the canon controler?

Both studios offer a green screen so the background color can be edited in post-production. Reach out to us to get a quote for editing your videos if you don’t want to do it by yourself.

How do I change the background color?

The PTZ cameras in Studio 1 are operated via the computer located in the room. When the computer is switched on, the program for operating the cameras and starting recording opens automatically. You can adjust the angle of the cameras and thus the frame of the cameras by selecting the desired camera and moving the view with the joystick on the keyboard.

How can I operate the PTZ cameras?

Simply scroll down this page.

You can reach us from Monday to Friday, from 8:00 am to 5:00 pm by phone +41 79 882 8802 or send us a message.

How can I contact support?

*Absolutely not*. Each piece of equipment is critical for the proper functioning of the studio and may not be removed under any circumstances. There are security cameras installed within the studio and visible as well as invisible security systems are in place.

Can I take equipment outside of the studio?

Of course, you’ll find a coffee machine as well as a small fridge with beverages at the studio. Feel free to use it.

Let us know, if anything needs to be restocked when you leave.

Can I drink?

The studio is fully equipped with state-of-the-art equipment and there is no need to bring your own equipment. The equipment in the studio is also fully integrated in the studio system, which means transferring files, integrating audio files, etc. Recording will be easiest with our equipment.

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